How We Can Help
Explore the practical household tasks and everyday support we offer, tailored to your needs and priorities.
The tasks listed below are examples of the ways we can assist and are not meant to cover everything we can help with. Every client’s needs are different, and we’re happy to discuss other ways we may be able to help. If there’s something you need support with that isn’t listed, please reach out—we’re always happy to explore how we can assist.
How Tasks Are Selected
At the beginning of each visit, the client and team member review the day’s priorities and confirm whether anything has changed or any new needs have come up since the visit was scheduled. Priorities can be adjusted as needed, with a new priority taking the place of a lower-priority task when appropriate. This allows each visit to focus on what is most important that day. We work through those priorities safely and efficiently within the scheduled time.
1. Friendly Check-In and Companionship
Examples include:
- Friendly conversation and social time
- Sharing coffee, tea, a snack, or a simple meal with the client
- Going for a short walk where the client is independently mobile and conditions are safe
- Reading, puzzles, cards, hobbies, or other agreed activities
- Helping the client make a video call to family or friends
- Accompanying the client within the home while they complete their normal routine
- Listening to concerns and noting non-medical follow-up items
- Confirming the client has ordinary household supplies or groceries available
- Providing a general non-medical observation of how the visit went
2. Household Support
Examples include:
- Changing bed linens
- Making beds
- Folding and putting away clean laundry
- Starting, transferring, or folding a normal household load of laundry
- Light tidying of the areas used during the visit
- Wiping ordinary counters, tables, or appliance exteriors
- Loading or unloading a dishwasher
- Washing a small quantity of dishes
- Emptying ordinary household garbage, recycling, and compost
- Bringing bins to or from the curb
- Watering indoor plants
- Organizing a small cupboard, drawer, shelf, or household area
- Replacing reachable light bulbs, household batteries, and basic filters
- Setting out or storing lightweight seasonal household items
- Assembling or setting up small, lightweight household items when instructions and tools are available
- Helping locate commonly used household items
- Checking that doors and accessible windows appear closed when requested
3. Simple Meal & Kitchen Support
Approved only when included in the client’s service plan:
- Preparing a simple cold meal, snack, sandwich, salad, or beverage
- Reheating prepared food according to package instructions
- Washing and cutting ordinary fruits or vegetables
- Making a grocery list with the client
- Checking visible best-before dates when specifically requested
- Organizing commonly used food items
- Cleaning the small food-preparation area used during the visit
4. Errands & Household Pickups
Examples include:
- Grocery pickup
- Picking up pre-ordered household items
- Parcel and mail pickup or drop-off
- Donation drop-offs
- Purchasing pre-approved household supplies
- Picking up dry cleaning
- Taking small items to a repair shop
- Completing a short local errand list agreed before the visit
5. Technology Assistance
Examples include:
- Assist using televisions and remote controls
- Phone or computer devices setup and organization
- Instructional device support and provide written “how to do” instructions as needed
- Help identify suspicious emails, messages, or websites and assist with contacting a trusted family member or service provider when needed.
- Connecting a known device to the client’s existing Wi-Fi
- Printer assistance
- Helping use streaming services
- Installing ordinary updates when the client authorizes them
- Organizing charging cables and labeling devices
- Helping contact the manufacturer or service provider
6. Home Organization & Decluttering
Examples include:
- Sorting a defined drawer, shelf, closet, room, or storage area
- Grouping and labeling belongings
- Organize areas of the home to meet clients wants and needs
- Creating keep, donate, recycle, and discard categories with the client
- Organizing paperwork without making legal or financial decisions
- Setting up simple storage systems
- Packing or unpacking lightweight household belongings
- Creating a basic household inventory
- Preparing donations for pickup or drop-off
7. Downsizing & Home Transition Support
Examples include:
- Creating a room-by-room transition plan
- Sorting and organizing household belongings
- Packing and unpacking lightweight items
- Labeling boxes and destination rooms
- Preparing donations
- Coordinating approved movers, cleaners, junk-removal providers, or trades
- Meeting approved service providers at the property
- Photographing progress and providing family updates
- Helping prepare rooms for listing photographs or showings
- Basic cupboard, closet, and storage-area organization
- Creating lists of outstanding tasks and service-provider follow-ups
8. exterior & seasonal tasks
Examples include:
- Sweeping/snow removal patio, walkway, or entrance
- Watering planters or a garden area
- Hand-weeding
- Lawn mowing and weed wacking
- Deadheading flowers
- Collecting yard debris into client-provided bags or bins
- Bringing outdoor cushions or seasonal items in or out
- Checking that accessible gates appear closed and functional
- Observing and photographing visible concerns with fences, gates, downspouts, or drainage areas
- Clearing reachable leaves or debris from ground-level drains
- Bringing garbage, recycling, or compost bins to and from the curb
- Light pressure washing of patios, walkways, and other suitable exterior surfaces
9. minor household setup & practical help
Examples include:
- Hanging a picture using an appropriate existing or simple fixing
- Tightening an accessible loose screw or handle
- Replacing reachable bulbs, batteries, or filters
- Setting up a small shelf, lamp, household accessory, or flat-pack item
- Adding simple, easy-to-read labels to help identify and locate commonly used household items
- Installing adhesive hooks or non-permanent organizers
- Changing a furnace filter where access is safe and the correct filter is supplied
- Checking smoke or carbon-monoxide alarm function using the test button
- Helping measure a space or item
- Photographing a concern for a contractor
- Meeting a contractor or delivery at the property
- Confirming visually that approved work appears complete and reporting what was observed
10. pet & plant assistance
Approved only when specifically arranged:
- Feeding a household pet using client-provided food and instructions
- Dog walking
- Cleaning a simple food or water area
- Watering indoor or outdoor plants
- Following simple plant-care instructions
11. home access & service coordination
Examples include:
- Providing authorized access to a contractor, cleaner, mover, delivery, or family member
- Waiting for a scheduled service provider during the booked period
- Photographing visible work before or after service
- Relaying factual information between the client, family, and approved provider
- Helping obtain basic quotes from qualified service providers
- Scheduling pre-approved service appointments
- Maintaining a list of outstanding household issues
- Following up on an approved service request
- Checking a storage locker or other approved area
12. general home observations
During recurring visits, team members may note obvious conditions encountered in the normal service area, such as:
- A visible leak or water stain
- A loose rug, cord, or obvious trip hazard
- A light that is not working
- An accessible smoke or carbon-monoxide alarm that signals a low battery
- Spoiled food visible during agreed kitchen work
- An exterior gate left open
- A visible maintenance concern
- A noticeable change from the client’s usual routine or demeanour
Get Started
Support should begin with a conversation—not a complicated commitment
Contact us to discuss what is becoming difficult, what kind of help would be useful, and whether Victoria Home Support is the right fit.