Privacy Policy

Victoria Home Support respects your privacy and only collects personal information necessary to respond to inquiries and provide our services.

Information We Collect

We may collect information you provide to us, including your name, contact information, service and scheduling details, and information about a family member or other person for whom support is being requested.

For clients, we may also maintain service records and Visit Summaries, which may include completed tasks, household observations and photographs where appropriate.

If you provide information about another person, please only provide information you are authorized to share.

How We Use and Share Information

We use personal information to respond to inquiries, provide and coordinate services, communicate with clients and authorized family contacts, prepare Visit Summaries, process payments and operate our business.

We do not sell or rent personal information.

Information may be shared with service providers or contractors when reasonably necessary to provide an approved service, or where required or permitted by law.

Protecting Your Information

We use safeguards to protect personal information and retain it only for as long as reasonably necessary.
You may contact us to request access to or correction of your personal information, or to withdraw consent where applicable.

Privacy Contact

Questions or concerns about your personal information can be directed to:

Victoria Home Support
Phone: 778-679-8723

You may also contact us through the Contact page on our website.

We may update this Privacy Policy from time to time as our services or practices change.

Victoria Home Support is operated by Annan Environmental Solutions Ltd.